Because we are by appointment only, our cancellation policy is in effect and your appointment is time reserved exclusively for you.
Please review our cancellation policy below:
If you need to reschedule or cancel an appointment, we require a minimum of 24-hours notice.
If you need to cancel your appointment please call the spa at (909) 798-3992.
If we don't answer leave your information on our answering service.
Sorry but email and mobile text appointment cancellations are not accepted
Our cancellation policy is as follows:
More than 24 hours notice given:
Appointment will be cancelled at no-charge
Less than 24 hours notice given:
50% of the total service price will be charged
Failure to show without notice:
100% of the total service price will be charged
Please understand that arriving late may limit the time available for your treatment, lessening its effectiveness and your pleasure. Your timely arrival is appreciated.
Note that your therapist may terminate the service, without refund, for any use of inappropriate language or actions.